Our goal is to make sure you are completely satisfied with not only the items in your order, but also your shopping experience with Sly Stallone Shop. Depending on the reason for your return, and the condition of the item you're returning, there may be several options available to you.
All returns and exchanges must be made within 15 days from receiving your shipment.
You will be responsible for paying postage on any returns or exchanges.
All returns must have a valid reason. (ex. Defect, Size)
We do not offer refunds. Items purchased from Sly Stallone Shop may be returned for store credit only. Each item must have the original tags and be unworn as well as unwashed. Sly Stallone Shop will not offer any refunds on returned products.
The store credit that is applied from your return will be for the purchase price of the product only, it does not include the shipping fees charged for delivery.
If a product in your order is out of stock, you will automatically be refunded for the purchase price of that specific item.
Please email your order number and request to email@example.com for authorization before you send anything back to us.
Sly Stallone Shop will NOT accept returns or exchanges if:
- The item smells of any odors including smoke, perfume, or cologne.
- The item has any visible stains whatsoever.
- There are any changes or modifications to the article of clothing.
- Tags are removed or damaged.
- Sales of coffee mugs, flasks, and any style of wearable hats are final due to sanitary reasons.
You will be responsible for paying postage costs on any returns or exchanges. If you request an exchange, we will waive the standard shipping fee on your new order. If your item is defective, we will issue you a return prepaid label and waive the fee on the return shipping for the new item.
If your order is international, you are responsible for all shipping costs and duty charges.
If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges.
We do not offer exchanges on exchange orders for a second time.
*There are no returns or exchanges on sale and clearance items, this includes all sales related to Black Friday and Cyber Monday.
Any orders returned with a retail value of $250 or higher will be charged a 20% restock fee.
For US Customers - We will email you with a USPS pre-paid postage label for you to print out, attach to the box, and drop off at your nearest post office or have your own mailman pick up. Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number.
For International Customers - You will have to mail us the package back via standard international mail only, along with a receipt of what you paid for shipping and we will process your refund upon receiving your return. We will then re-ship you new item and email you your new tracking number.
We are not able to accept returns for Sly Stallone Shop products not purchased directly through our website for any reason. We recommend initiating a return with the retailer you purchased the item from.
We do not accept any returns or exchanges on sale items, this includes all sales related to Black Friday or Cyber Monday.