All returns and exchanges must be made within 30 days from the ship date.
Please email us at firstname.lastname@example.org for authorization before you send anything back to us.
Sly Stallone Shop will NOT accept returns or exchanges if:
Sales of coffee mugs, flasks, and any style of wearable hats are final due to sanitary reasons.
You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you. This will be outlined in your Return Authorization email from us as we still give you payment and shipping options.
If your order is international, you are responsible for all shipping costs and duty charges.
Returns for a full refund will not have shipping and handling costs refunded.
If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges.
We do not offer exchanges on exchange orders for a second time.
There are no returns or exchanges on sale and clearance items.
Any orders returned with a retail value of $250 or higher will be charged a 20% restock fee.
For US Customers - We will email you with a USPS pre-paid postage label for you to print out, attach to the box, and drop off at your nearest post office or have your own mailman pick up. Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number.
For International Customers - You will have to mail us the package back via standard international mail only, along with a receipt of what you paid for shipping and we will process your refund upon receiving your return. We will then re-ship you new item and email you your new tracking number.